SHIPPING and FAQ
Where do you ship and how much does it cost?
Currently we ship to:
UK, Ireland, Switzerland, Norway and all EU countries:
£6 with standard international mail (no tracking); or £11 with tracking (£17 to Finland, Greece, Iceland, Norway, Sweden, and Switzerland); or free delivery (without tracking) on all orders over £50
North America and Canada:
£10.50 with standard international mail (no tracking); or £25 with tracking; or free delivery (without tracking) on all orders over £75
For all orders shipped outside the EU: any customs, duties or taxes are the responsibility of the customer.
What are your standard delivery times?
Whether you choose tracking or not, we will always send you notification of shipment. Our estimated shipping times are:
For the UK, Ireland, Switzerland, Norway and all EU countries: 5-7 working days.
For North America and Canada: 15-20 working days.
Please note that due to Covid-19 some international deliveries are currently taking up to 30 days, depending on postal and customs services.
What is your returns and refunds policy?
We do not offer refunds/exchanges on patterns so please select carefully before placing your order. If, however, the product is faulty you have the right to return it within 30 days for a full refund or replacement.
We cannot be held responsible for any items that are lost or damaged in transit.
Are seam allowances included in Tessuti Patterns?
Yes, all seam allowances are included. Please take the seam allowance specified in the instructions.
Can I use your patterns to produce garments for commercial sale?
No, all patterns are designed and copyright owned by Tessuti Fabrics and are for personal use only. Using our patterns to produce garments for commercial sale is strictly prohibited.
For all other enquiries:
Please contact Hilary at firstname.lastname@example.org